Returns Center
We stand behind every product we sell. If something isn’t right, we make it right — simply and quickly.
Day Return Window
From the date of delivery, no questions asked.
Return Shipping
On all eligible returns within the United States.
Business Days Refund
Processed back to your original payment method.
Start Your Return in 3 Steps
Contact Our Team
Email us at returns@bestofchick.com with your order number and the reason for the return. We’ll respond within 24 hours with your return authorization.
Pack & Ship
Securely repackage the item in its original packaging if possible. Attach the prepaid return label we provide and drop it off at any carrier location.
Receive Your Refund
Once we receive and inspect your return (1–2 business days), your refund will be issued within 3–5 business days to your original payment method.
Return Eligibility
Items returned within 30 days of the delivery date
Items in original, unused condition with all original packaging
Items free from damage, odors, or signs of use
Orders placed directly through bestofchick.com
Not eligible for return: Items that have been used, damaged by the customer, or are missing original packaging. Final sale items are clearly marked at checkout.
If your item arrived defective or damaged in transit, we’ll replace or refund it at no cost — please contact us within 7 days of delivery with a photo.
Need a Different Item?
We don’t process direct exchanges. Instead, return your original item for a full refund and place a new order for the item you’d like. This guarantees you get the product you want without waiting.
Our Team Is Ready to Help
Reach out to us at returns@bestofchick.com or via our contact page. We respond within 24 hours, Monday–Friday.
Contact Us
