Best of Chick (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on bestofchick.com.

1. Information We Collect

Information you provide directly:

• Name, email address, shipping and billing address
• Phone number (optional)
• Payment information (processed securely via Shopify Payments — we never store card details)
• Order history and communication preferences

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and click behavior on our site
• Referring URL and search terms

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations, shipping updates, and delivery notifications
• To respond to customer service inquiries
• To send marketing emails if you have opted in (you can unsubscribe at any time)
• To improve our website, products, and customer experience
• To prevent fraud and ensure the security of transactions

3. Sharing Your Information

We do not sell your personal data. We share information only with trusted service providers who help us operate our business, including:

• Shopify — our e-commerce platform and payment processor
• Shipping carriers (USPS, UPS, FedEx) — to deliver your order
• Email service providers — for transactional and marketing communications
• Analytics providers (Google Analytics) — to understand site usage

All third parties are contractually required to protect your data and use it only for the services they provide to us.

4. Cookies & Tracking

We use cookies to enhance your browsing experience, remember your cart, and analyze traffic. You can manage cookie preferences in your browser settings. For full details, see our Cookie Policy.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at privacy@bestofchick.com.

6. Data Security

We use industry-standard SSL encryption for all data transmitted through our site. Payment data is handled entirely by Shopify Payments, which is PCI DSS Level 1 compliant. We regularly review and update our security practices.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for accounting and legal compliance. You may request deletion of your data at any time, subject to legal obligations.

8. Children’s Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

9. Contact Us